My ING5.2.0 - App Store

With the ING Mobile banking application, you have your bank always at hand !

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 2 languages: French and English.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.

Version History Features :
- Added the possibility of temporarily blocking a VISA card
- Creation of an intermediate RIB presentation page before downloading
- Added the ability to hide account balances from the account list
- Changes to the overall appearance of the application

Bugs :
- Fixed behavior preventing push notifications from being triggered on certain devices
- Improved handling of lost connections
- Fix of a special characters encoding problem in secure messaging 5.2.0 10/31/2024 Fixes:
• We have fixed bugs such as closing the document modal. 5.0.3 09/02/2024 Bug fixes 4.3.6 06/12/2023 Various technical improvements. 4.3.5 04/18/2023 Bug fixes 4.3.4 12/06/2022 Fix issue on iOS 16.1 4.3.3 10/25/2022 Version has been upgraded to fix various minor bugs. 4.3.1 02/11/2022 Version has been upgraded to fix various minor bugs. 4.2.1 02/09/2022 We update our app regularly so we can make it better for you.
Get the latest version for all of the available My ING features.
This version includes several bug fixes and performance improvements.
Thanks for using My ING. 4.2.0 11/25/2019 Technical update. 4.0.0 10/24/2019 Bug fixes 3.8.0 08/09/2018 iPhone X support and Face ID login. 3.7.4 03/09/2018 Bug fixing. 3.7.1 01/25/2018 Minor bugs fixes 3.5.0 09/15/2017 Minor bugfixes 3.3 05/10/2017 Now all your alerts through push notifications. 3.2 02/03/2017 ・Now compatible with LuxTrust
・Touch ID for login. Only available once migrated to LuxTrust
・Minor bugfixes 3.1.0 03/17/2016 This new version includes simplified navigation + improved design and now makes all the features of your secure “My ING” account available via your phone or tablet. 3.0.0 01/26/2016 Better support of iPhone 6 2.6 02/24/2015 This new version offers you:
An improved design and navigation.
To make transfers directly to external accounts
A detailed view on your Card expenses per Visa card

After this application update, your Didipass will be needed during the first connection. 2.4 09/14/2014 This new version offers an improved compatibility with iOS7.1. 2.3 04/23/2014 This new version offers an improved compatibility with iOS7. 2.2 10/22/2013 The mobile application from ING Luxembourg puts your bank in your pocket.

Thanks to its innovative ease-of-use and by taking full advantage of your device, the application features all of the main functions of the My ING internet transaction site, allowing you to easily perform the majority of your banking transactions.
So depending on your Internet contract profile, you can:
view your account balances, recent transactions and an overview of your various products;
make transfers between your accounts and to your beneficiaries (immediate, delayed or standing orders);
view and delete your future transfers and standing orders;
create and manage your beneficiaries;
modify the credit lines on your current account and your Visa account;
change the usage limits of use of your V PAY payment card (ATM withdrawals and payments at retailers) in real time;
credit your Visa card (transaction performed in real time);
view your securities portfolio and the valuations of your ING Life insurance products;
open a current account or savings account and apply for a V PAY card, Visa card or Visa Cybercard;
view your secure messaging area, outbox and inbox and write a secure message to your adviser or the Internet Helpdesk;
view your performance report;
manage your email notifications (email alert to inform you when a secure message or a document arrives on your My ING transaction site). 2.1 05/15/2013 Discover the new version of ING Luxembourg's mobile app, including many new features!

Changes – My Accounts Section

you can now open a current account or savings account and apply for a debit card, credit card or Internet payment card in just a few clicks (depending on your Internet contract profile);
the "Your product overview" feature is now directly accessible from the various account boxes (via the small "i" at the top right of the box);
recent transactions: you can now search by the name of the transaction;
you can also modify/request a credit line for your current account or Visa account, depending on your Internet contract profile;
you can amend the usage limits of your V PAY card (ATM withdrawals and payments at retailers) in real time;
for savings accounts, a box shows the amount of interest earned over the current year while "Your product overview" shows the amount of interest accumulated in previous years.

Changes – Transfers Section
you can now make transfers between your accounts and to your beneficiaries by entering a date in the future (delayed transfer);
you can also enter a standing order for transfers to beneficiaries;
an Order Book of My future transfers is also included to let you view/delete your future transfers and standing orders;
in this new version, you can also create/edit/delete a beneficiary;
in My ING, the ING Luxembourg transaction site, you can define which beneficiaries should be shown in the mobile application (via the details of a beneficiary);
when searching for a beneficiary, a navigation bar shows the letters of the alphabet for which a beneficiary exists and facilitates their display;
your password is no longer necessary for transfers between accounts.

Creation of a new Services area
access to secure messaging: possibility of viewing the number of unread messages, accessing the inbox and outbox and writing a message to your adviser or the Internet Helpdesk;
management of email notifications in order to configure whether an email is sent when a new document or secure message is available on My ING, the ING Luxembourg transaction site (depending on your Internet contract profile);
your performance report is also available in your application, if you already receive it on My ING.

For certain transactions described above, we have introduced the Digipass to validate the transaction. A Digipass symbol will therefore be shown on every transaction box requiring you to enter a Digi ID.

Your public area is also evolving, in particular with the inclusion of a photo for each branch, telephone numbers for branches that can be dialled directly from your iPhone (by selecting the number) as well as the addition of an app demonstration video.

Please do not hesitate to let us know your comments on this new version and suggest any new features you would like to see included in your ING Luxembourg Mobile app. 2.0 04/17/2013 Network usage optimization. 1.2 02/03/2012